FREQUENTLY ASKED QUESTIONS

Yes.  Bitcoin Depot only operates in licensed states.  Bitcoin Depot has a fully staffed compliance department to follow all federal and state AML and compliance regulations. 

Customers use bitcoin for bill payment, money transfers, online purchases including through PayPal, and to store value for investment purposes.  Many transactions that are done at currency exchanges can be completed faster and much more cost effectively through crypto wallets.  There are likely thousands of retailers that accept bitcoin. Bitcoin is changing how we use and store value!

We only ask for floor space of 18”W x 23” D and (1) 20AMP power outlet.  We use a national service company for maintenance and Garda Armored for cash pick-up, security, and balancing.

We bolt each of our bitcoin ATMs to the floor.  Each kiosk is equipped with a self-contained wireless router which has a camera and can be monitored real-time in our contact center.  We arrange cash pick-ups when the kiosk meets certain thresholds to minimize the amount of cash in the kiosk at any given time.  Our goal is to make the kiosk a less attractive target than the ATM if there is an ATM in the store.

Bitcoin, Litecoin, and Ethereum.  After the cryptocurrency is in the wallet app, it can be converted to thousands of different cryptocurrencies.

The only way to send and receive Bitcoin is through a bitcoin wallet.  Bitcoin wallets have unique wallet addresses that are specific to each wallet.  For security purposes some wallets generate a new receiving address after each transaction.  There are many wallet apps, but for ease of use, we recommend using Edge.  Edge can be found in your smart phone’s app store.

The only way to send and receive Bitcoin is through a bitcoin wallet.  Bitcoin wallets have unique wallet addresses that are specific to each wallet.  For security purposes some wallets generate a new receiving address after each transaction.  There are many wallet apps, but for ease of use, we recommend using Edge.  Edge can be found in your smart phone’s app store.

Selecting a bitcoin kiosk operator is important.  Bitcoin Depot is the largest crypto kiosk operator in the US.  This allows us to make large investments in compliance within each of the states we operate.  Our commission structure to our stores provides a fixed monthly guarantee, but it also provides a per transaction commission.  In the long term we expect our customers to receive the highest possible commission as transaction volumes grow in this new, exciting and expanding industry!